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Useful Information

We believe a patient must feel confident and safe so that they can be treated effectively and participate constructively in their care. Healthcare professionals have a duty of care to ensure the safety and well-being of patients in their care.

Relevant Information
Phone Number
Mental Health Commission
An independent state body which promotes good practice and high standards in the delivery of mental health services.
+353 1 636 2400
Dental Complaints Resolution Service
Their aim is to resolve complaints fairly, efficiently, transparently and quickly by working with the patient and dentist involved.
+353 87 3545842
The Pharmacy Regulator (PSI)
The Pharmaceutical Society of Ireland (PSI) protects the health, safety and wellbeing of patients and the public by regulating pharmacists and pharmacies.
+353 1 218 4000
CORU’s role is to protect the public by promoting high standards of professional conduct, through statutory registration of health and social care staff.
+353 1 293 3160
Health Service Executive (HSE)
Complaints relating to the HSE or HSE run services can be made to by contracting the local EAP Office or by submitting a complaints form.
0818 327 327
Health Information and Quality Authority (HIQA)
HIQ is an independent authority established to drive safe care for people using health and social care services in Ireland. HIQA’s role is to develop standards, inspect and review services.
+353 21 240 9300
The Nursing and Midwifery Board of Ireland
Complaints relating to nurses and midwives can be made to the NMBI
+353 1 639 8500
The Medical Council
Complaints relating to doctors, GP’s and Surgeons can be made to the Medical Council.
Office of the Ombudsman
Complaints made to the HSE can be referred to the Ombudsman for an external independent review.
+353 1 639 5600
Online Complaints Form
Useful site with information on making complaints across the public and private health sector.
+353 1 639 5600
Online Complaints Form
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